Shipping policy

Last updated: September 23, 2026

This policy describes how our digital products and services are provided to customers. Since everything we offer is delivered electronically, no physical goods are shipped.

1. Merchant Identification

Distryct Labs LLC
EIN: 42-5204424
Registered address: 3323 SW Iron Creek Dr, Blue Springs, MO 64015, United States
Email: info@distryctlabsllc.com
Phone: +1 660 245 7630

2. Nature of Our Products and Services

Distryct Labs LLC provides digital products and digital marketing services.

Our offerings may include, among others:

  • Downloadable guides

  • Ebooks

  • Playbooks

  • Templates

  • Digital resources

  • Digital marketing services

  • Consulting or advisory services

  • Strategic documents

  • Creative or advertising materials

All products and services are delivered digitally. No physical shipments, couriers, postal services, or shipping carriers are involved.

3. Delivery of Digital Products

After payment has been successfully confirmed, digital products may be provided through one or more of the following methods:

  • Direct download through our website

  • A download link sent to the email address provided by the customer

  • Access through the platform hosting the purchased product

  • Delivery by email or another digital method agreed with the customer

Digital delivery is generally immediate. If access is delayed because of a technical issue, it will normally be provided within a maximum of 24 hours.

4. Delivery of Digital Marketing Services

Our digital marketing services are provided entirely online.

Depending on the service purchased, delivery may take place through:

  • Email

  • Video calls

  • Written reports

  • Strategic documents

  • Shared folders

  • Advertising platforms

  • Web platforms

  • Project management tools

  • Other digital communication or delivery channels agreed with the customer

Delivery times may differ depending on the service, project scope, customer requirements, communication times, and the information needed to complete the work.

5. Customer Responsibility for Access

To successfully receive and use a digital product or service, customers are responsible for:

  • Providing a valid and active email address

  • Checking their inbox, spam, junk, and promotions folders

  • Maintaining a reliable internet connection

  • Using a compatible device capable of accessing or opening the relevant files

  • Providing any information required for us to complete the service

  • Responding within a reasonable timeframe whenever participation or approval is required

We are not responsible for delivery problems resulting from incorrect email information, device incompatibility, internet connectivity issues, delayed customer responses, or circumstances outside our reasonable control.

6. Delivery Costs

As all of our products and services are digital, no physical shipping or delivery fees apply.

The amount displayed at checkout represents the final price of the product or service unless applicable taxes, fees, commissions, or previously agreed additional services apply.

7. Delivery Problems

If you have not received your digital product, access link, or information concerning a purchased service, please contact us within 7 days of purchase at:

info@distryctlabsllc.com

Please provide:

  • Your full name

  • The email address used for the purchase

  • Your order or invoice number

  • The product or service purchased

  • A brief explanation of the issue

If we verify the delivery issue, we will resend the relevant access information or arrange another digital delivery method at no additional cost.

8. Taxes

Depending on your location and applicable regulations, taxes may or may not be included in the displayed price.

Customers remain responsible for any tax obligations, declarations, duties, fees, or similar requirements that may apply within their country or jurisdiction.

9. Right of Withdrawal

Because digital products are delivered electronically and may be accessed or downloaded immediately, any applicable right of withdrawal may be lost once access or downloading has begun, as further explained in our Refund Policy.

For digital marketing services, cancellation and refund terms are also governed by our Refund Policy and any agreement established before the service begins.

10. No Physical Delivery

Distryct Labs LLC does not ship physical products.

Accordingly, no tracking number, shipping carrier, postal service, or physical proof of delivery will be provided unless expressly stated otherwise for a particular product or service.

11. Changes to This Policy

We may revise this policy when necessary to reflect changes in our business, services, website operations, or applicable legal requirements.

Any updated version will become effective once it is published on this website.

12. Contact

If you have any questions regarding this policy or the delivery of our digital products and services, please contact us using the information below:

Distryct Labs LLC
EIN: 42-5204424
Address: 3323 SW Iron Creek Dr, Blue Springs, MO 64015, United States
Email: info@distryctlabsllc.com
Phone: +1 660 245 7630